OUR POLICIES
GUARANTEE
YOUR SATISFACTION DETERMINS OUR SUCCESS.
WE GUARANTEE THAT ALL FURNITURE IS OF
EXCELLENT QUALITY AND WORKMANSHIP.
BECAUSE EACH ITEM IS INDIVIDUALLY HANDCRAFTED,
SOME VARIENCES FROM PHOTOS WILL OCCUR.
OUR PRODUCTS CARRY A 90 DAY MANUFACTURER’S
WARRANTY AGAINST DEFECTS.
REFUNDS
REFUND ( MINUS SHIPPING CHARGES ) OR EXCHANGE
MAY BE MADE WITHIN 30 DAYS OF PURCHASE WITH PRIOR APPROVAL.
NON-WARRANTY RETURNED MERCHANDISE WILL BE
CHARGED A 10% RESTOCKING FEE. SHIPPING IS NOT REFUNDED.
PLEASE CONTACT US FOR RETURN AUTHORIZATION.
MERCHANDISE MUST BE RETURNED IN ORIGINAL
CONDITION.
CUSTOM DESIGNED ITEMS ARE NOT RETURNABLE.
SHIPPING INFORMATION
SHIPPING QUOTE WILL BE SUPPLIED UPON ORDER OF
PRODUCT.
WE SHIP BY OCEAN OR AIR CARRIERS.
“AVAILABLE NOW “ ITEMS WILL BE SHIPPED IN 4
WEEKS OF RECEIPT OF PAYMENT. ( WILL WAIT 10 DAYS FOR PERSONAL CHECKS TO CLEAR
)
ANY SHIPPING DAMAGE CLAIM MUST BE MADE WITHIN
48 HOURS OF DELIVERY. PLEASE KEEP ALL PACKING MATERIALS FOR INSPECTION BY
SHIPPER.
PRIVACY
YOUR PRIVACY IS MOST IMPORTANT TO US.
NO PERSONAL INFORMATION WILL EVER BE GIVEN OR
SOLD TO ANY THIRD PARTY UNDER ANY CIRCUMSTANCES.
YOUR INFORMATION IS ONLY USED IF THERE ARE
QUESTIONS ABOUT AN ORDER.
OUR SHOPPING CART IS SECURE & YOUR CREDIT
CARD INFORMATION IS NOT STORED ON OUR COMPUTER.
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